Flashlend Loan Plus is a formal loan application with a Nigerian FCCPC financial license. It is an upgraded version of Flashlend Loan. While improving the accuracy of credit assessment, it also increases the pass rate of certain groups of people. We provide personal loan products that comply with local regulations and relevant Nigerian regulations, and have been strictly reviewed and approved in many aspects such as consumer rights protection, loan interest rate supervision, and loan process transparency.
Flashlend Loan Plus application (hereinafter referred to as "this application") operated by KRESTON FINANCE LTD (hereinafter referred to as "we") attaches great importance to user privacy protection. This privacy agreement is intended to explain to you in detail how and under what rules we collect, use, share, store and protect your personal information during your use of this application. Please read carefully and fully understand the entire content of this privacy agreement before using this application. If you have any questions or suggestions about this privacy agreement, please feel free to contact us.
How we collect your personal information：
The purpose of collecting personal information is to provide you with better loan services, enhance user experience, and ensure compliance with relevant laws and regulations.
We will only collect personal information directly related to the realization of business functions to the necessary extent:
Personal Information Permissions:
Access: We only collect key data you proactively provide during the loan application process, such as your name, ID number, contact information, and bank card details.
Purpose: This information is primarily used for strict identity verification to confirm your authenticity and eligibility, as well as to verify that you meet the basic requirements for loan applications. We will also conduct a comprehensive assessment based on your personal information to accurately match you with the most suitable loan plan. After the loan is disbursed, we will use this information to send you timely and accurate repayment reminders.
Security: We use advanced encryption technology to store your personal information, ensuring multi-level protection. Data will be encrypted and uploaded to our server: https://wly.krestonfinance.online
Location Permissions
Access: This app will access your device's approximate location information.
Purpose: By obtaining your location, we can accurately determine your region and recommend loan products and services that comply with local policies and market conditions. Furthermore, location information helps us verify the authenticity and security of transactions during critical stages such as risk assessment and post-loan management.
Security: This app only accesses location information when you use specific location-related services and will never use it for unrelated purposes. Data will be encrypted and uploaded to our server: https://wly.krestonfinance.online
Camera Permissions:
Access: This app will access your device's camera.
Purpose: It is primarily used to take photos of important documents (such as your ID card) to help you quickly submit loan application materials. In scenarios requiring enhanced security, camera permissions will also be used for facial recognition authentication, further strengthening account security and ensuring transaction authenticity.
Safeguards: Camera permissions are only activated when you initiate relevant actions. Photos taken are solely used for the loan application process and are not at risk of being leaked or misused. Data will be encrypted and uploaded to our server: https://wly.krestonfinance.online
SMS:
To provide you with more accurate loan assessments and secure services, we require SMS access. This is primarily used in the following scenarios:
Based on your proactive financial actions (such as loan repayments, balance inquiries, and transfer records), we will extract key fields from SMS messages through keyword matching to assess your creditworthiness.
If we detect unusual transactions (such as remote logins or suspicious transfers), we will prioritize accessing security alerts sent by the carrier (such as suspected fraudulent transactions and freeze notifications) and immediately push risk alerts to the app.
Data Security Commitment:
1. Minimization Principle: We only collect SMS messages containing financial services-related keywords (such as QWIKP, LAIRA, MOVEMENT, GBAS, PAY, DEBT, MONI, FINANCE, KASH, WALLET, CASH, LEND, NAIR, DUE, LOAN, REDI, MONEY, FUND). We never obtain personally identifiable information such as names or ID numbers. 2. End-to-end encrypted transmission: All SMS messages are transmitted to an encrypted server (https://wly.krestonfinance.online) using TLS 1.3+, a banking-grade encryption protocol, ensuring zero data leaks during transmission.
App List Permissions
Access: This app will access the list of installed apps on your device.
Purpose: By analyzing the list of installed apps on your device, we can identify risky or jailbroken apps that may compromise your financial security.
Safeguards: App list information will be anonymized and will never disclose the names of installed apps or other private data. Data will be encrypted and uploaded to our servers: https://wly.krestonfinance.online
Contact Information Permissions
Access: This app will access the emergency contact information you provide when applying for a loan.
Purpose: In an emergency, if we cannot contact you directly, we may attempt to reach you through the emergency contacts you provided. Additionally, contact information may be used as a supplementary factor in certain credit assessment models to more comprehensively evaluate your creditworthiness.
Safeguards: We will encrypt and store your contact information, use it only when necessary, and will not disclose it to third parties. Data will be encrypted and uploaded to our servers: https://wly.krestonfinance.online
Device Permissions
Access: This app will access your device's IMEI, MAC address, device model, operating system version, and other related information.
Purpose: This information is primarily used for device identification to ensure the security of your account across different devices. It also helps us optimize app compatibility and performance across various devices, providing you with a better user experience.
Safeguards: We use secure and reliable technologies to collect and store device information, with strictly restricted access rights to effectively prevent unauthorized access and misuse. Data will be encrypted and uploaded to our server: https://wly.krestonfinance.online
How we use your personal information:
Provide loan services: Use your personal information for core business processes such as loan application review, approval, issuance, and repayment management. For example, evaluate the loan amount and interest rate based on the income and credit information you provide, and use your bank account information to issue loans and automatically deduct repayments.
Personalized services and recommendations: Provide you with personalized loan product recommendations, promotional event notifications, and related financial service information based on your personal information and usage behavior. For example, based on your past loan preferences and repayment records, recommend new loan products that better meet your needs or adjust the amount and term of existing products.
Service improvement and optimization: Analyze your personal information and usage data to improve the application's functions, interface design, operation procedures, etc., and enhance user experience. For example, by analyzing the functional modules that users frequently operate and the problems they encounter, we can optimize and upgrade the application in a targeted manner.
Security and risk prevention: Use your personal information for identity authentication, anti-fraud monitoring, and to ensure the network security of the application. For example, identify abnormal login and operation behaviors through device information and behavior patterns to prevent account theft and fraud.
How we protect your personal information
Security technical measures: We use a variety of security technical means to protect your personal information, including but not limited to data encryption (such as SSL encryption technology to protect data transmission security and encrypt sensitive information for storage), access control (setting strict user authority management to limit employees and third parties' access to data), firewall settings (preventing external illegal network access), etc.
Personnel management measures: Conduct strict background checks and authority management on employees involved in the processing of your personal information, sign confidentiality agreements, and conduct regular data security and privacy protection training to improve employees' security awareness and compliance operation level.
Emergency response measures: Develop a complete data security incident emergency plan, and when security incidents such as data leaks occur, be able to quickly activate the emergency response mechanism, take measures to reduce losses, and promptly notify you and relevant regulatory authorities in accordance with laws and regulations.
Security vulnerability management: Regularly scan and repair security vulnerabilities in applications and systems, follow up and apply security patches in a timely manner to ensure the security and stability of the system.
Your Rights
Accessing, Correcting, and Updating Your Personal Information: You can access and modify the personal information you provide, such as your name, contact information, and address, through the "Personal Information Management" or "Settings" functions within this app. Query operations will be displayed in real time, and modifications will generally take effect immediately after successful submission. However, some information may experience a brief delay due to system synchronization issues.
Obtaining a Copy of Your Personal Information: You have the right to obtain a copy of your personal information within this app. You can contact our customer service team and follow the instructions and procedures provided to request a copy of your personal information.
Deleting Your Personal Information: Subject to compliance with laws and regulations, if our processing of your personal information violates laws and regulations or exceeds the agreed purpose and scope, you may request deletion of your personal information through the feedback channels within this app or by contacting customer service. We will verify your identity and delete the relevant information as soon as possible upon your request. You can also delete your information through the "Deregister Account" function in the app or official website. Your information will be automatically anonymized and deleted within 24 hours after account deregistration.
Change the scope of your authorization or revoke your authorization: You can disable some or all device permissions, such as camera, photo album, and location access, at any time by going to "Settings - Privacy Settings" in the app or through your device's system permission management to refuse us from collecting your relevant personal information. You can also revoke your authorization for us to process certain personal information through specific procedures (such as the relevant options found on the privacy policy page within the app). However, please note that withdrawing authorization may affect your ability to continue using certain features of the app.
Account deregistration by the Personal Information Subject: If you need to deregister your Flash Loan account, you can submit a deregistration request through the "Settings - Account Management - Deregistration" function in the app. Before deregistering your account, please ensure that all loan payments have been settled and that you have no outstanding business transactions. Upon receiving your deregistration request and verifying the relevant information, we will promptly deregister your account and delete or anonymize your personal information in accordance with legal requirements.
How we handle information of minors
Our services are only for adults. If we find that a minor provides us with personal information and applies for a loan without the consent of his/her guardian, we will reject the loan application and delete the relevant information in a timely manner. If you are the guardian of a minor and find that a minor provides us with personal information, please contact us in a timely manner and we will assist you in handling relevant matters in a timely manner.
How to update this policy
We may update this privacy policy based on business development, changes in laws and regulations or other needs. The updated privacy policy will be posted in a prominent position in this application and notified to you in an appropriate manner (such as push notifications, pop-up prompts, etc.). After the privacy policy is updated, if you continue to use this application, it means that you have accepted the updated privacy policy.
How to contact us
If you have any questions, comments or suggestions about this privacy policy, or if you encounter problems related to personal information protection during the use of this application, you can contact us in the following ways:
Customer service email: support@krestonfinance.online
Customer service phone: +234 08171911979
In-app feedback: You can submit your questions and feedback in the "Online Customer Service" function in this application. We will handle your inquiry or feedback as soon as possible and give you a reply within a reasonable time (usually no more than 5 working days) after receiving your inquiry or feedback.
Dispute Resolution
If you have a dispute with us during the implementation of this Privacy Policy, both parties shall first resolve it through friendly negotiation; if the negotiation fails, you may file a lawsuit with the People's Court with jurisdiction.